At Hawkbeats, we strive to provide our customers with the highest quality speakers and exceptional service. However, we understand that situations may arise where you may need to return a product. To ensure a smooth and transparent process, we kindly request you to review our Refund and Returns Policy before making any return requests.
Please note:
- Hawkbeats does not currently offer refunds or returns on any purchased products.
- In the event of a product malfunction, we are happy to offer warranty repairs for all Hawkbeats products within their respective warranty period.
Warranty Repairs:
- To initiate a warranty repair, please contact our customer service team by phone at +919810945416 or email at contact@hawkbeats.com. They will guide you through the process and provide you with a return authorization number.
- Please ensure you have a copy of your original purchase receipt to initiate a warranty repair claim.
- We will not cover the cost of shipping for the return of the product to our repair facility and the return shipment of the repaired product back to you.
- The warranty repair process typically takes 5 to 7 business days, but this timeframe may vary depending on the nature of the repair required.
Important Information:
- We reserve the right to reject any warranty claims that fall outside the specified warranty period or are due to misuse, neglect, accidental damage, unauthorized modifications, or any other causes not covered by our warranty policy.
- For detailed information regarding our warranty coverage and exclusions, please refer to our warranty information booklet provided with your product purchase.
- We appreciate your understanding and encourage you to contact our customer service team if you have any questions or require further assistance. We are here to help!
Contact Information:
- Phone: +919810945416
- Email: contact@hawkbeats.com